Refund & Cancellation Policy

Quick Kundli Insight (₹99), Career & Life Direction Report (₹299), Gochar + Dasha Gochar Report (₹499), and Complete Life Blueprint (₹599) are digital products, generated on demand from your birth details and delivered as a PDF within minutes of payment. Because generation starts immediately, there's no "cancel before shipping" window the way there is with a physical product — this policy explains what that means in practice.

When you're not eligible for a refund

• The report was generated and delivered successfully, and you simply changed your mind.
• You entered incorrect birth details and the report was generated from them — double-check date, time, and place before paying, since even small errors change the chart.
• You're unsatisfied with the AI-written interpretation itself, where the underlying chart data is correct (see our Disclaimer on what these reports are and aren't).

When you are eligible for a refund

• Payment was deducted but the report was never generated or delivered, due to a technical failure on our end.
• You were charged more than once for the same report (duplicate transaction).
• You were charged for a tier you didn't select.

In any of these cases, email us within 7 days of the transaction and we'll investigate and refund the full amount if the issue is on our side.

How to request one

Email astronakshatrapath@gmail.com with your registered email address, the report/tier purchased, and the Razorpay payment ID from your receipt. We aim to respond within 2–3 business days.

Refund timeline

Approved refunds are issued to your original payment method via Razorpay. Once processed on our end, it typically takes 5–7 business days to reflect, depending on your bank or payment provider.

Astrologer plan — refunds and cancellation

This section covers the astrologer monthly plan and report credits, and describes only what the platform actually does today.

• If a report fails to generate, the credits used for that attempt are returned to your balance automatically — no request needed.
• Credits used for a report that generated successfully are not refundable; you can re-download that report at no extra cost.
• Unused monthly report credits expire at the end of the billing period and are not refunded or carried forward.
• Plan renewal and recharge purchases are currently processed manually by us, not as an automatic subscription — we do not automatically cancel or auto-renew your plan, and we do not currently offer an automatic pro-rated refund for a mid-period cancellation.
• If you believe you were charged in error for the astrologer plan or a recharge, email us within 7 days with your registered email and the Razorpay payment ID, the same way as for a report above, and we'll investigate.